20 Essential Uber Statistics and Facts to Know in 2024

In this article, we’ll bring you some essential Uber statistics that will definitely spark your interest.

Established in March 2009, Uber has grown to be the world’s largest ride-sharing company that it is today.

We’ll take a closer look at how this came to be and what the future holds for this giant, plus a lot more, so keep reading.

Top 10 Uber Stats for 2024

• Uber’s value estimate in 2019 was $90 billion.
• The ridesharing company earns $6.1 billion a year from service fees.
• Uber hires nearly 50,000 drivers monthly.
• In 2018, 3,045 Uber passengers were sexually assaulted.
• Uber drivers earn around $15 to $22 per hour.
• 27% of Uber drivers in the US are women.
• 13% of Uber’s global gross bookings in 2018 was paid in cash.
• Uber drivers make up 42% of sexual assault claims in 2018.
• Ubereats.com ranks at number 8 among the top food and drinks websites.
• Uber Eats made $51.6 in gross bookings in 2021.

Uber’s Growth and Historical Statistics and Facts

As Uber is the most popular ridesharing app in the world, we’ll go over some more growth statistics and facts in Uber’s history.

You’ll be surprised at how much more we discovered about it, so continue reading.

1. Uber had a value estimate of as much as $90 billion in 2019.

(Source: Uber Investor)

Uber growth statistics show that the company has been continuously rising above the rest, even in previous years. In 2018, its revenue increased to a massive $11.2 billion from only $3.8 billion in 2016.

Most of these revenues came from gross booking, Uber’s core business. It jumped from $18.8 billion in 2016 to $41.5 billion in just two years.

2. Uber’s gross bookings rose to $25.9 billion in 2021.

(Source: BBC)

It’s a 51% increase year-over-year, taking it to a higher end of the guidance range.

On top of that, the company’s net income went beyond $892 million, and its adjusted EBITDA reached $86 million.

3. The company makes 1.44 billion trips every three months.

(Source: Backlinko)

“Trips” refer to any completed journey or delivery arranged using the platform.

According to Uber usage statistics, this ride-hailing behemoth reached a milestone of 1 billion quarterly trips record at the end of 2017.

However, when the pandemic struck in 2020, Uber fell by 24.21% in the overall number of Uber rides. Luckily, Uber wasn’t one of about 2,000 businesses that closed during the pandemic.

4. Uber generates $6.1 billion a year from service fees.

(Sources: Backlinko)

The company charges a service fee for each ride scheduled using its platform, contributing to its mobility (ridesharing) earnings.

And according to Uber app statistics, the revenue from this mobility segment was over $10 billion in 2019, $9.29 billion in 2018, $6.89 billion in 2017, and $3 billion in 2016.

5. Uber’s market share dropped by 5% in just a week in 2017.

(Source: Bloomberg Second Measure)

It was in this year that the hashtag #DeleteUber went viral. Following this controversy and more, including issues about the company’s culture, the former CEO, Travis Kalanick, resigned.

His replacement and the rebranding in 2018 helped bring Uber back on track. Today, the company still dominates the ride-sharing scene, with a 72% market share. Compared with the company dominating the retail industry, Amazon has only a 40% market share.

Uber Driver Stats and Facts

In recent years, the ride-sharing sector has aroused numerous doubts and concerns, including troubles with service safety, driver capabilities and qualifications, unjust business practices, and so on.

So, let’s drill down into the drivers’ stats and facts to find out more.

6. Uber drivers earn around $15 to $22 per hour.

(Source: GO Banking Rates)

The median earnings vary by city. For example, Uber drivers in the Connecticut area make roughly $40,202 annually, while those in New York City make $44,702 or more.

7. Based on a survey, 50.3% of Uber drivers work for the company alone.

(Source: Ridester)

The remaining 49.7 percent of the respondents are also employed elsewhere, not just for the ride-sharing service but also have side jobs of different characters.

Other services like UberX employs the vast majority of the respondents at 74,7%, and UberXL has 16.4%.

8. Uber trends indicate that the ride-sharing company recruits roughly 50,000 new drivers monthly.

(Sources: Lawyer Friend)

Since Uber is expanding at such a rapid rate, the company needs to hire many great drivers.

It recruits an estimated 50,000 new arrivals monthly due to customer growth, and it currently has over three million drivers in total in its network.

9. 27% of Uber drivers in the US are women.

(Source: The Verge)

It may not be much, but Uber is gradually becoming a place where both genders can freely enter, regardless of their social status. However, there are issues concerning the safety of these women drivers due to some recorded incidents of sexual harassment and assaults.

Ridesharing Crime Statistics

In relation to the preceding Uber stats, the safety of using ride-hailing services has been a hotly debated topic following the latest crime reports. We all know that there are dangers associated with traveling with random people.

As a result of everything mentioned above, Uber strives to protect its customers and drivers as much as possible by strengthening the safety precautions using technology and other methods.

10. In 2018, 3,045 Uber passengers were sexually assaulted.

(Source: The Verge)

These included 235 rape cases, and the rest is different other levels of assault, such as kissing or groping. However, these are just the reported cases. There could be more if all victims reported it.

12. Over 500 felonies were conducted by Uber and Lyft drivers in 2016.

(Source: Dordulian Law Group)

According to Uber crime statistics, 80% of the total crimes remained unsolved as of the end of 2019. In addition, over a hundred were sexually related, and over 250 cases were more serious crimes like murders and rapes.

13. Only a third of the rapes reported through Uber’s app involved the police.

(Source: Wired)

With over 3.4 million apps available in the Google Play store, Uber is one of them, and the company reported on its app that police were involved in only 37% of the rape incidents in 2018. That makes Uber’s reported numbers look unnaturally high compared with national crime stats.

14. 13% of Uber’s global gross bookings in 2018 was paid in cash.

(Source: The Guardian)

Uber drivers were easy prey for criminals because of the $6.5 billion they made that year, Uber crime statistics show.

15. Uber drivers make up 42% of sexual assault claims in 2018.

(Source: Dordulian Law Group)

The said data was included in Uber’s 84-page safety report, further stating that it wasn’t the passengers but Uber drivers who were reported committing these crimes.

Uber Eats Statistics and Facts

Uber Eats — the world’s most popular online and mobile food ordering and delivery service—is a division of the company’s expanding business.

It works with a wide range of mobile devices, including iOS and Android, which is a good marketing strategy since almost all internet users are also mobile users. It also works on online browsers and provides access to many nearby eateries.

Let’s dig deeper into the Uber Eats stats.

16. Ubereats.com ranks at number 8 among the top food and drinks websites.

(Source: Similar Web)

According to Uber statistics, its sub-sector is one of the world’s most popular food delivery services. However, bagging the top 3 ranks are trilltrill.jp, cookpad.com, and tabelog.com.

17. In 2020, the price of an average meal was $31.

(Source: Edison Trends)

Out of most of the widely used food delivery companies, Uber Eats comes out to be one of the cheapest — it charges the least per order. For example, Grubhub and DoorDash + Caviar averaged $41 and $36, respectively.

As you can see, Uber prices are quite affordable for the majority of the population.

18. In 2020, Uber Eats had over 600,000 associated restaurants worldwide.

(Source: Apps Rhino)

Additionally, it was available in over 6,000 city areas, and the figure above is a collection of fast food joints and restaurants. A year after its launch, it gradually spread to West Hollywood and Beverly Hills.

A year later, it was already accessible in Chicago, New York, and Barcelona, bringing in even more merchant affiliations.

19. Uber Eats’ income grew by three times in just three years.

(Source: Apps Rhino)

Uber stats show that in 2017, it recorded a revenue of $0.6 billion, but in only three years, that figure had risen to $4.8 billion — almost multiplied by three. In addition, the company’s income growth of 300% made it one of the top-selling food-delivery companies worldwide.

20. Uber Eats made $51.6 in gross bookings in 2021.

(Source: Business of Apps)

It isn’t surprising since an additional 300,000 partnered with this prominent food delivery service for only a year, making it over 900,000 restaurant partners worldwide in 2021. Relatively, Uber Eats revenue reached a massive $8.3 billion in the same year.

Conclusion

You now know better how Uber makes money and its revenue streams. It’s fascinating how the COVID-19 pandemic impacted many businesses, including the ridesharing industry, yet Uber Eats became a significant revenue generator at that time.

So, stay tuned for more exciting first-hand ridesharing information for the years ahead.